Privacy Policy

Privacy Policy

Last Updated: August 20, 2026

Liberty Shielding (“Liberty Shielding,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request a quote, place an order, communicate with us, or otherwise interact with our products and services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Company or organization name
  • Billing and shipping addresses
  • Email address
  • Telephone number
  • Project information
  • Product requirements and specifications
  • Quote and order information
  • Purchase history
  • Payment and transaction information
  • Tax exemption or resale information
  • Communications you send to us
  • Documents, drawings, plans, specifications, or other files you submit in connection with a quote or project

When you make a payment, payment information may be processed by third-party payment processors. Liberty Shielding may not directly receive or store complete credit card or banking credentials.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, pixels, analytics technologies, server logs, and similar tools.

This information may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring website
  • Pages viewed
  • Links clicked
  • Approximate geographic location
  • Date and time of visits
  • Website interactions
  • Advertising and campaign attribution information

We may use this information to operate our website, understand how visitors use it, improve our products and services, measure advertising effectiveness, detect fraud or abuse, and improve the customer experience.

3. Cookies and Similar Technologies

Liberty Shielding and our service providers may use cookies, pixels, tags, and similar technologies to operate and improve our website.

These technologies may be used for:

  • Essential website functionality
  • Remembering user preferences
  • Website analytics
  • Measuring traffic and website performance
  • Advertising measurement
  • Marketing and remarketing
  • Understanding how customers find and interact with our website

Depending on the services enabled on our website, third parties such as website hosting providers, analytics providers, and advertising platforms may place or access cookies on your device.

You may be able to control cookies through your browser settings or any cookie preference tools made available on our website. Disabling certain cookies may affect website functionality.

4. How We Use Personal Information

We may use information we collect to:

  • Prepare and provide quotes
  • Process and fulfill orders
  • Manufacture or procure products
  • Coordinate freight, shipping, and delivery
  • Provide installation or project-related services
  • Process payments
  • Communicate regarding quotes, orders, projects, and customer service matters
  • Respond to questions and requests
  • Maintain customer and transaction records
  • Improve our website, products, and services
  • Analyze website usage and business performance
  • Conduct advertising and marketing
  • Prevent fraud, abuse, and security incidents
  • Enforce our agreements and policies
  • Comply with applicable laws, regulations, tax requirements, and legal obligations

We may also use contact information to communicate with existing or prospective customers regarding products, services, company updates, or other information that may be relevant to their business interests, subject to applicable law.

5. How We Disclose Information

We may disclose personal information to third parties when reasonably necessary to operate our business or provide our products and services.

These parties may include:

  • Website and e-commerce service providers
  • Payment processors
  • Accounting and invoicing providers
  • Manufacturers and suppliers
  • Freight carriers and logistics providers
  • Installation contractors and service providers
  • Cloud hosting and data storage providers
  • Email and communications providers
  • Analytics providers
  • Advertising and marketing platforms
  • IT and cybersecurity providers
  • Professional advisers, including attorneys and accountants
  • Government agencies or other parties when required by law

We may provide suppliers, manufacturers, freight carriers, installers, or other service providers with information necessary to manufacture, fulfill, ship, deliver, or complete your order or project.

We do not disclose personal information to third parties for purposes unrelated to our business operations except as described in this Privacy Policy or as otherwise permitted or required by law.

6. Advertising and Analytics

We may use third-party analytics and advertising services to understand website activity, measure advertising performance, and market our products and services.

These providers may collect information about your interactions with our website using cookies, pixels, and similar technologies. Depending on the technology and applicable law, certain advertising-related disclosures may be considered “sharing,” “targeted advertising,” or a “sale” of personal information under some U.S. state privacy laws, even when Liberty Shielding does not receive money in exchange for the information.

Where required by applicable law, eligible users may have the right to opt out of certain uses or disclosures of their personal information for targeted advertising, sale, or sharing.

7. Project Documents and Confidential Information

Customers and prospective customers may provide drawings, architectural plans, specifications, shielding reports, schedules, photographs, or other project-related information.

We may use and disclose this information as reasonably necessary to prepare quotes, determine product requirements, manufacture products, coordinate with suppliers, provide installation services, fulfill orders, or otherwise perform requested services.

Please do not submit information that you are not authorized to provide to Liberty Shielding.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including maintaining business and transaction records, fulfilling contractual obligations, resolving disputes, enforcing agreements, and complying with legal, accounting, tax, and regulatory requirements.

Retention periods may vary depending on the type of information and the reason it was collected.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted to or stored by us.

10. Your Privacy Rights

Depending on where you reside and applicable law, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate personal information
  • Request deletion of certain personal information
  • Request information regarding how your personal information is used or disclosed
  • Obtain a copy of certain personal information
  • Opt out of certain targeted advertising
  • Opt out of certain sales or sharing of personal information, where applicable
  • Limit certain uses of sensitive personal information, where applicable
  • Appeal a decision regarding a privacy request, where required by law

These rights are subject to exceptions and limitations under applicable law.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

To submit a privacy request, contact us using the information provided in the Contact Us section below. We may need to verify your identity before processing a request.

11. Children’s Privacy

Our website, products, and services are intended for businesses, professionals, contractors, healthcare facilities, government organizations, and other commercial customers. They are not directed toward children.

We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.

12. Third-Party Websites

Our website may contain links to websites or services operated by third parties. Liberty Shielding is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing personal information to them.

13. Business Transfers

If Liberty Shielding is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

14. Legal Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law or legal process
  • Respond to lawful requests from government authorities
  • Protect the rights, property, or safety of Liberty Shielding, our customers, or others
  • Investigate suspected fraud, misuse, or security incidents
  • Enforce contracts, terms, policies, or other legal rights

15. Email and Marketing Communications

If you receive marketing emails from Liberty Shielding, you may opt out of future marketing communications by using the unsubscribe method provided in the communication or by contacting us.

Even if you opt out of marketing communications, we may continue sending transactional or service-related communications concerning quotes, orders, invoices, shipments, projects, warranties, customer service matters, or other business transactions.

16. Do Not Track and Browser Privacy Signals

Some browsers provide “Do Not Track” or other privacy preference signals. Because standards and legal requirements concerning these signals continue to evolve, our response may depend on the signal, technology, and applicable law.

Where required by applicable law, we will process recognized opt-out preference signals in accordance with applicable requirements.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technologies, services, or legal requirements.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page. The updated Privacy Policy becomes effective when posted unless otherwise stated.

We encourage you to review this page periodically.

18. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact:

 

Questions or documentation requests must be submitted in writing:
📧 sales@libertyshielding.com
📞 (423) 449-9729